Company deep dives

Freshworks interviews

India

What they assess

“We listen with empathy, solve challenges with intention, and advocate for our customers in every decision.”

Freshworks CareersCareers page

Freshworks · Undated, checked 11 November 2026

Advocate for customers

Practise reading a renewal book behind its headline retention.

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What its leaders say

“Over the last six years, we’ve seen a rise in demand for our uncomplicated, AI-powered service solutions that make the lives of customer service and IT service managers easier and more efficient”

Dennis WoodsideCEO and president, Freshworks

Freshworks · 23 October 2024

Demand for AI in service

Practise reading a renewal book behind its headline retention.

Example

“Freshworks is researching and applying the best of both worlds where people and AI can work together.”

Murali SwaminathanChief technology officer, Freshworks

Freshworks · 23 October 2024

People and AI together

Practise reading a renewal book behind its headline retention.

Example

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